Client Services · Monday to Friday, 9–17
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Priority claim handling

Transport Protection

Damage in transit is covered with or without this. What it buys is speed: your claim is handled first and the replacement leaves before the damaged piece comes back.

CHF 49.00 Reference ML-SRV-TP49
  • American Express
  • Apple Pay
  • Bancontact
  • Google Pay
  • Klarna
  • Mastercard
  • MB WAY
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Availabledelivery time will be confirmed at checkout.

  • Delivery to
  • Meggen: collection is free. We write to you the moment it arrives and send the address with it.
How delivery works

Delivery Delivery time will be confirmed at checkout.

  • Designed in Switzerland

5% off from CHF 300 in the basket, 7% from 500, 10% from 900. Applied automatically at checkout.

Not sure it fits? Send us your measurements and we will tell you.

Size guideAsk client services
Details

Your order is already covered. If a piece arrives damaged we repair or replace it at our cost. That is the law and it is our policy, with or without this. Nothing here changes that.

What this adds is speed. Send a photograph and your claim jumps the queue: the replacement is dispatched as soon as we have seen the photograph, rather than after the damaged piece has travelled back to us. We collect the damaged one from you afterwards, at a time that suits you. The handover is documented at both ends, so nothing rests on remembering who said what.

Worth it on a large rug you would rather not have twice in your hallway for a week. Not worth it on a bedside mat.

Good to know

What if it arrives damaged?

Inspect the delivery before signing. If anything is wrong, photograph it and contact client services within 48 hours — we will arrange a replacement part, a replacement or a return.

Can I return it?

Yes. See our returns page for the return window and the procedure for oversized items.

Can I order fabric samples?

Fabric samples will be available shortly. Contact client services in the meantime.

Goes with

Complete the look

View all
Folded upholstery fabric swatches in ivory, oatmeal, taupe and near-black

Materials

Built to be sat on.

Kiln-dried hardwood frames, high-resilience foam over a sprung base and covers chosen for how they age. What is inside is listed in full on every piece, and the frame can be opened for a repair ten years from now.

Materials and craft

Before you decide

Colour reads differently at home.

Order fabric samples, or sit in the piece at the showroom. Both are free, and both cost less than a return.

Order fabric samplesPlan a showroom visit