Ownership

Care Guide

Good furniture asks for very little. Ten minutes a week is the difference between a sofa that looks tired in year three and one that still reads as new in year ten.

  1. 01

    Weekly

    Vacuum on a low setting with a soft brush head. Grit is what actually wears a cover, not sitting on it.

  2. 02

    Monthly

    Rotate and turn the seat and back cushions so they compress evenly, and plump them back into shape by hand.

  3. 03

    Immediately

    Blot a spill, never rub it. Work from the outside of the mark inwards with a clean, barely damp cloth.

  4. 04

    Yearly

    Check and tighten the fittings, and move the piece out of any spot that now takes direct afternoon sun.

Good furniture asks for very little. This is all of it.

Every week

Vacuum upholstery on a low setting with a soft brush head. It removes the grit that dulls a weave long before any stain does.

Every few weeks

Rotate and plump loose cushions so they wear evenly. Fixed seats benefit from a firm pat along the front edge.

Spills

Blot immediately with a clean, dry, light-coloured cloth, working from the outside of the mark inwards. Do not rub and do not soak. A water ring on some weaves is harder to remove than the original spill.

Cleaning codes

The cleaning code for your cover is printed on the care label under the seat, and using the wrong solvent is the most common way a sofa is damaged. The codes follow the standard upholstery system: W water-based cleaners only, S solvent-based cleaners only, WS either, X vacuum only, no liquid at all. Check the letter before you open anything, and test on a hidden seam first.

Boucle

Loose loops are normal and are not a fault. Ease a pulled loop back through to the reverse with a blunt needle, or trim it level with scissors. Never pull it out.

Oiled wood

Wipe with a barely damp cloth and dry immediately. Re-oil roughly once a year, or when the surface starts to look thirsty, with a clear hardwood furniture oil. Avoid coloured stains and wax-heavy polishes: they sit on top of the finish rather than feeding it.

Light and heat

Keep pieces out of prolonged direct sunlight and at least 30 cm from radiators. Natural fibres fade, and dry heat shrinks them.

Professional cleaning

For a full clean, use an upholstery specialist rather than a domestic carpet machine, and tell them the cleaning code before they start. If you are not sure what your cover will tolerate, ask us first — it is a shorter conversation than a repair.

Care

What people ask us

All questions
A thread has pulled on the boucle

Do not pull it and do not cut it flush. Ease it back through to the reverse with a blunt needle. Boucle is a looped weave, so a pulled loop is not a fault.

The seat feels softer on one side

That is the side that gets sat on. Rotate the cushions monthly and it evens out. If it does not, it is a suspension question and a warranty matter.

Can I use a steam cleaner?

No. Heat and moisture together shrink a fitted cover and can lift the pile on a woven fabric. Vacuum, blot, and call a professional for anything worse.

My cover has crushed where the sun hits it

Brush the pile back with a soft brush while the fabric is dry. If the colour itself has lightened, that is fading rather than crushing and it cannot be reversed.