Client services

Contact

Questions about a piece, an order or a project. We answer within one working day, Monday to Friday.

Write to us

Use the form on this page, or email us at ac@maison-laval.ch. It reaches the same small team that packs and follows your order, not a routing system. If you are writing about an existing order, put the order number in the message and we can answer in one reply instead of three.

Faster routes

For delivery dates use order status. For damage, a missing part or a fault use report a problem — that queue is handled separately and moves faster.

Before you buy

Send us the room dimensions and the piece you are considering and we will tell you plainly whether it fits, including when the answer is that it does not. Free fabric samples settle the cover; the size guide settles the rest.

Trade and press

Architects, interior designers and contract projects: trade and contract. Media requests: press.

Company details

Registered company name, address and register entry are listed in the imprint.

In person

Or come and sit in it.

The showroom is by appointment, so the pieces you asked about are out and lit when you arrive.